Welcome to Polished Manners
The British Etiquette Expert for Confidence, Poise, & Grace
Join UK etiquette expert Laura Akano’s modern etiquette lessons for adults, teenagers, and children today. With Polished Manners, you will cultivate true British etiquette, plus the confidence, poise, and social grace to succeed in life and business.
- Certified British etiquette expert
- Over 10 years of etiquette coaching
- Extensive training in the UK and USA
The UK’s Etiquette Expert, Trusted By
What my English etiquette clients say
Etiquette UK: Read Polished Manners’ Reviews
Laura has done a fantastic job!
The course is very organized and well prepared and with useful notes. The location is wonderful and sit in the centre of Kensington.
The real life practice for dining etiquette is in the same hotel. She also provided wonderful tips for my kid for his private school interview! Highly recommend!
Jenny Zhen
Google 5/5
How it works
Embrace Elegance & English Etiquette, in 3 Simple Steps
My in-person British etiquette classes and online etiquette courses are designed for everyone, irrespective of background or age. Whether you are an adult, parent, pupil, international visitor, professional, entrepreneur, public figure, or high-net-worth individual, Polished Manners meets you where you are. Here is my three-step process:
1
Discover your needs and goals
After getting to know you, I will identify your goals—be they helping your child shine in interviews, refining your professional presence, or mastering English etiquette. I will then tailor a course that fits your personality, lifestyle, values, and ambitions.
2
Learn the principles of modern English etiquette
Through practical lessons, role-play, and gentle guidance, you will learn how to communicate with grace and confidence, from business meetings to dining and digital spaces. My sessions build natural poise and emotional intelligence you can apply immediately.
3
Enjoy complete confidence and poise
Feel the transformation as you apply your new skills and competencies in everyday life. You, your teenager, or your child will move through every interaction with quiet assurance, elegance, and genuine confidence that endures long after our lessons end.
"Good manners will open doors that the best education cannot"
Clarence Thomas
The Polished Manners’ promise
Learn the Art of Correct English Etiquette for Success in Life & Business
I will teach you, your teenager, or your child the art of correct English etiquette and the manners for success in life and business. With Polished Manners, you are working with an etiquette expert who will help you cultivate the understated grace and sophistication that sets you apart in every aspect of your life.
My etiquette coaching covers in-person lessons in etiquette and online etiquette courses. Far from dated and stuffy, Polished Manners’ etiquette courses are modern, relevant, inclusive in style, and completely personalised. Working with me, you will cultivate the self-assurance and emotional intelligence, the grace and the aplomb for every occasion and every audience—whether you are an adult or child who is:
- Lacking confidence in interviews, social scenarios, or business settings
- Seeking to present yourself with savoir-faire across different milieux
- Struggling in formal, digital, or multicultural environments
You, your teenager, or your child will develop the skills and competencies, the poise and polish required for any social or business setting. From table manners to workplace etiquette, I will build your emotional intelligence and social authority, helping you feel seen, heard, and respected—whatever your background, age, or stage in life.
In short, my lessons in etiquette will set you apart.
About Laura Akano and Polished Manners
Meet Your Etiquette Coach Laura Akano
Hello, I am British etiquette coach Laura Akano, the Principal Coach and Trainer at Polished Manners. As a British and American-certified manners and etiquette expert, I draw on over 10 years’ experience in childcare provision, fashion and etiquette training to help children, professionals, and families communicate with confidence and kindness.
Inspired by my work with young people, I founded Polished Manners to make modern etiquette accessible, relevant, and empowering for everyone. My goal? To help each client move through life and the world with confidence, poise, and grace. Should you wish that for yourself or your child, make an enquiry below.
My location and services
Etiquette Classes London: Face-to-Face & Online Etiquette Courses
Based in central London, I run private and group face-to-face etiquette classes in London as well as online etiquette courses for adults and professionals, teens and young adults, and children across the world. Discover Polished Manners’ full range of etiquette courses, or view my individual manners and etiquette classes below:
Children’s etiquette lessons
Gentle, engaging etiquette lessons that help children grow in confidence, respect, and self-awareness. Through role-play and fun activities, I teach children kindness, communication, and everyday manners that build lasting confidence and social ease.
Etiquette training for youth (teens and young adults)
For teenagers and young adults preparing for interviews, higher education, or early careers. My sessions build poise, confidence, and emotional intelligence, helping young people make a strong impression in every setting, online and in person.
Etiquette classes for adults
For teenagers and young adults preparing for interviews, higher education, or early careers. My sessions build poise, confidence, and emotional intelligence, helping young people make a strong impression in every setting, online and in person.
Business etiquette
Professional manners and etiquette coaching for executives, entrepreneurs, and teams who want to strengthen their impact. Develop cultural fluency, confident communication, and the polished presence that defines true professionalism.
Online etiquette courses
Learn from anywhere with flexible, private online etiquette and manners coaching. My virtual etiquette lessons cover the same high standards as in-person classes. These sessions are ideal for international clients, busy professionals, or families abroad.
Table manners & etiquette
Feel calm, confident, and polished at the table. Learn modern table manners and etiquette, correct British table settings, how to use cutlery and glassware—plus the small, silent signals that make every meal feel effortless.
Need bespoke etiquette & manners training?
My bespoke etiquette classes are fully personalised programmes for individuals, families, teams, and organisations who need tailored support. After an initial consultation, I design a discreet, one-to-one or small group etiquette course—delivered in London or online—that blends social, business, and digital etiquette to match your specific goals, pace, and circumstances.
These are invaluable skills that will last a lifetime
My mother and I took a private etiquette course with Mrs. Akano. The course was tailored to what we wanted to improve upon. We learned so many principles that we are able to apply in both social and professional settings. We also had a wonderful lunch where we were able to apply the skills we learned. My mother and I are continually practicing even weeks after the course. These are invaluable skills that will last a lifetime.
Darlene Brown
Google 5/5
FAQs
British Etiquette Expert: Frequently Asked Questions
What makes Polished Manners different from other manners and etiquette schools in the UK?
Many traditional etiquette schools focus on rules. I focus on people. As a certified UK etiquette expert, my modern manners and British etiquette classes cultivate emotional intelligence, confidence, and grace in a way that feels modern, inclusive, and deeply personal.
Every topic is taught in a relatable way that applies to daily life, with manners and etiquette lessons that build practical confidence rather than rigid formality. My courses are cost-effective yet premium in quality, and each student receives a personalised review sheet and certificate upon completion—tangible proof of their progress and achievement.
Who are your manners and etiquette classes suitable for?
Are your etiquette classes near me?
How long are your etiquette courses?
Do you offer bespoke or corporate etiquette training?
How can I book etiquette classes with you?
Join Polished Manners
Set Yourself Apart with a True British Etiquette Expert
Ready to cultivate your confidence, poise, and grace with a true UK etiquette expert? Join my manners and etiquette lessons today and, whatever your background, age, or stage, I will help set you apart—in business and in life.
- Certified English etiquette expert
- Over 10 years of etiquette coaching
- Extensive training in the UK and USA